41 products
Briggs & Riley
@Work Medium Expandable Brief
KB425X-4
Regular price £279.00The ideal choice for those who need to expand on demand. The @work Medium Expandable Brief offers all the features and functionality of our collection with the unique ability to add 2.5 inches of increased packing space for those last-minute travel needs. Accommodates most 15.6" laptops.
Complimentary monogramming is offered on @work purchases. Please select a leave in notes of order. Gold, Silver & No colour available.
Dimensions: 12 x 16.5 x 5.5 in./30.5 x 42 x 14 cm (expands to 8 in./20.5 cm d)
Capacity: 731 cu. in. / 12 L
Weight: 3.3 lbs / 1.5 kg
Simple as that® lifetime warranty
Features
- top-grain leather touchpoints and accents
- 1600D ballistic nylon outer fabric resists wear, moisture, dirt and abrasion
- Self-repairing YKK® RC zippers for smooth zipper action
- Zip around expansion adds 2.5 inches of additional packing space
- Knurled zipper pulls and luxurious, top-grain leather touchpoints offer a unique feel and modern aesthetic
- Sleek, removable hanging leather ID tag with snap window closure conceals personal information
- Slip-through back panel allows bag to slide over any Briggs & Riley Outsider® handle for seamless transportation of two bags as one
- Coated 600D nylon fabric on bottom panel protects bag from unclean surfaces
- Three section design: organizer, main compartment and laptop compartment
- Corner SpeedThru™ pocket for quick storage of items at security checkpoints; can be easily accessed without letting go of the handles; orange lining alerts you if the pocket is open
- Full-length zip pocket on front panel for easy access to extra items, such as sunglasses or a phone
- Durable genuine top-grain leather carry handles for convenient, comfortable carrying
- Organizer and laptop compartments feature dual zipper pulls that can be used with a cable lock to protect contents
- Fabric lining is durable and soft; fully lined interior treats items gently; light, contrasting colour makes finding contents easy
- RFID blocking pocket with two hidden credit card slip pockets protects personal data from digital pickpockets; also holds a wallet, passport, etc.
- Padded tablet slip pocket protects most tablets or e-readers in or out of their cases
- Elastic bloused pocket for organising a laptop power brick and cables
- Three elastic slip pockets with leather tabs ideal for organising smaller items like cords and USB drives
- Three slip pockets to store additional business peripherals
- Generously sized gusseted main compartment can accommodate bulky or odd-shaped items
- Bag can be packed like a traditional brief or laid flat like a suitcase by disengaging the hook-and-loop side panels in main compartment
- U-zip panel in main compartment reveals a large section that can accommodate clothing and other bulky or odd-shaped items, and can be expanded for increased packing space
- Removable adjustable shoulder strap with shoulder pad included
- Laptop compartment with integrated padded laptop sleeve protects most 15.6" computers
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Victorinox
Lexicon Professional Lexington 15.6" Dual-Compartment Laptop Brief
601114
Regular price £350.00Info
Be ready for anything with the elegant and expandable Lexington 15. Featuring a dual-compartment design and a zippered expansion system, this laptop brief easily keeps pace with any schedule. And if the road gets bumpy, rely on the Swiss-engineered protection system composed of Lanidur – an ultra-strong fibre – to keep your 15.6-inch laptop safe.
Spec
- Swiss-engineered protection system made of Lanidur for a 15.6” laptop
- Two quick-access front pockets and full-length rear zippered pocket
- Water-resistant zippers
Attributes
14.5 x 41.0 x 29.0 cm
15.6" Laptop Size
1.6 kg
Highly-durable Isynetic ballistic nylon
Limited 10 year global warranty
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Knomo
Mayfair Burlington 15" Wheeled Business Bag
119-801-BLK
Regular price £349.00Info
The Burlington Trolley is a cabin-sized, wheeled business bag perfect for a weekend away or everyday commute. The practical N/S design allows easy access to your belongings and devices inside two large main compartments.
Spec
-Made from premium grade nylon, with a full grain leather touchpoints
-Two zipped main compartments for efficient packing and easy access
-Padded 15” laptop section inside
-Signature KNOMO front zips
-Full size zipped section behind front pockets
-Fastens securely with two-way metal zip
-Bespoke KNOMO hardware and telescopic trolley handle
-’Easy-roll’ wheels
-Internal pouches for key items for easy organisation
-MYKNOMO ID tag with unique ‘If Lost’ ID number stitched inside to help reunite you with your KNOMO
Attributes
DIMENSIONS: H43 x W37 x D19 cm
WEIGHT: 2.6KG
CAPACITY: 23.82 L
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Briggs & Riley
@Work Medium Brief
KB422-blk
Regular price £249.00A versatile companion for the non-stop lifestyle. When life demands a perfect balance, the @work Medium Brief delivers with smart organisation for all your business essentials while still keeping it lightweight and mobile-friendly. Fits most 15.6" laptops.
Complimentary monogramming is offered on @work purchases. Please select a leave in notes of order. Gold, Silver & No colour available.
Dimensions: 12 x 16.5 x 5 in./30.5 x 42 x 12.5 cm
Capacity: 933.3 cu. in. / 15.3 L
Weight: 2.8 lbs / 1.3 kg
Simple as that® lifetime warranty
Features
- top-grain leather touchpoints and accents
- 1600D ballistic nylon outer fabric resists wear, moisture, dirt and abrasion
- Self-repairing YKK® RC zippers for smooth zipper action
- Corner SpeedThru™ pocket for quick storage of items at security checkpoints; can be easily accessed without letting go of the handles; orange lining alerts you if the pocket is open
- Full-length zip pocket on front panel for easy access to extra items, such as sunglasses or a phone
- Durable genuine top-grain leather carry handles for convenient, comfortable carrying
- Self-repairing YKK® RC zippers for smooth zipper action
- Knurled zipper pulls and luxurious, top-grain leather touchpoints offer a unique feel and modern aesthetic
- Organizer and laptop compartments feature dual zipper pulls that can be used with a cable lock to protect contents
- Sleek, removable hanging leather ID tag with snap window closure conceals personal information
- Slip-through back panel allows bag to slide over any Briggs & Riley Outsider® handle for seamless transportation of two bags as one
- Coated 600D nylon fabric on bottom panel protects bag from unclean surfaces
- Bottom corner guards protect bag from wear and abrasion
- Three section design: organizer, main compartment and laptop compartment
- Fabric lining is durable and soft; fully lined interior treats items gently; light, contrasting colour makes finding contents easy
- RFID blocking pocket with two hidden credit card slip pockets protects personal data from digital pickpockets; also holds a wallet, passport, etc.
- Padded tablet slip pocket protects most tablets or e-readers in or out of their cases
- Elastic bloused pocket for organising a laptop power brick and cables
- Three elastic slip pockets with leather tabs ideal for organising smaller items like cords and USB drives
- Three slip pockets to store additional business peripherals
- Two elastic pen loops on organizer lid accommodate writing implements of various sizes
- Generously sized gusseted main compartment can accommodate bulky or odd-shaped items
- Full-length slip pocket in main compartment for storing letter or legal-sized folders and files
- Removable adjustable shoulder strap with shoulder pad included
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Victorinox
Lexicon Professional LaSalle 13" Laptop Slimline Briefcase
601111
Regular price £275.00Info
Travel smart with the LaSalle 13 laptop brief. Made for the modern professional, it holds all you need in a slim and elegant design. But its special feature is the Swiss-engineered protection system composed of Lanidur – an ultra-strong fibre – that holds your 13-inch laptop. All in all, it's the perfect companion for your daily commute that also lightens your business trips, thanks to its convertible rear pocket that's made to slide over your wheeled luggage handles.
Spec
- Swiss-engineered protection system made of Lanidur for a 13” laptop
- Two quick-access front pockets and full-length rear zippered pocket
- Water-resistant zippers
Attributes
10.0 x 37.5 x 28.0 cm
13" Laptop Size
1.2 kg
Highly-durable Isynetic ballistic nylon
Limited 10 year global warranty
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Knomo
Brompton Classic Amesbury 15.6" Double Zip Leather Briefcase
155-259-BRN
Regular price £379.00Info
Amesbury provides the ultimate, premium solution to a busy life on the go. With two main compartments you can pack a lot in, all organised within designated pockets and pouches.
Spec
-15” zipped, padded laptop section
-Second main compartment, for dividing up belongings efficiently
-Knomad-organiser-inspired design interior section containing:
-RFID zipped pocket
-2X Pen loops
-2X Slip Pockets
-4X card slots
-Detachable D-Ring key chain strap
-New extra-comfortable leather grab handles
-Detachable, adjustable, durable PET weave shoulder strap
-Crafted entirely from full grain leather, with a Recycled PET base
-Slip pocket at back for sliding Amesbury over a larger trolley
- MYKNOMO ID tag with unique ‘If Lost’ ID number stitched inside to help reunite you with your KNOMO
Attributes
H31 x W42 x D11cm
1.31KG
12.3 L
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Knomo
Brompton Classic Newbury 15" Single Zip Leather Briefcase
155-256-BLK
Regular price £329.00
The Newbury provides the perfect option for non-stop working days. The traditional briefcase design has been given an edge with modern zip detail and clever internal functions.
Spec
-15” padded laptop section inside
-Knomad-organiser-inspired design interior section containing:
-RFID zipped pocket
-2X Pen loops
-2X Slip Pockets
-4X card slots
-Detachable D-Ring key chain strap
-New extra-comfortable leather grab handles
-Detachable, adjustable, durable PET weave shoulder strap
-Crafted entirely from full grain leather, with durable Recycled PET base
-Zipped slip pocket at back for sliding Newbury over a larger trolley
-MYKNOMO ID tag with unique ‘If Lost’ ID number stitched inside to help reunite you with your KNOMO
Attributes
H30 x W41 x D11 cm
1.07 KG
11.6L
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Briggs & Riley
@Work Slim Brief
KB420-blk
Regular price £239.00A sleek choice for style-conscious professionals. The @work Slim Brief is designed for the unplugged, on-the-go minimalist who only carries the bare essentials, but still surprises with smart features and clever organisation. Fits most 15.6" laptops.
Complimentary monogramming is offered on @work purchases. Please select a leave in notes of order. Gold, Silver & No colour available.
Dimensions: 12 x 16.5 x 3.5 in./30.5 x 42 x 9 cm
Capacity: 298.9 cu. in. / 4.9 L
Weight: 2.3 lbs / 1 kg
Simple as that® lifetime warranty
Features
- top-grain leather touchpoints and accents
- 1600D ballistic nylon outer fabric resists wear, moisture, dirt and abrasion
- Self-repairing YKK® RC zippers for smooth zipper action
- Corner SpeedThru™ pocket for quick storage of items at security checkpoints; can be easily accessed without letting go of the handles; orange lining alerts you if the pocket is open
- Full-length zip pocket on front panel for easy access to extra items, such as sunglasses or a phone
- Durable genuine top-grain leather carry handles for convenient, comfortable carrying
- Self-repairing YKK® RC zippers for smooth zipper action
- Knurled zipper pulls and luxurious, top-grain leather touchpoints offer a unique feel and modern aesthetic
- Organizer and laptop compartments feature dual zipper pulls that can be used with a cable lock to protect contents
- Sleek, removable hanging leather ID tag with snap window closure conceals personal information
- Slip-through back panel allows bag to slide over any Briggs & Riley Outsider® handle for seamless transportation of two bags as one
- Coated 600D nylon fabric on bottom panel protects bag from unclean surfaces
- Bottom corner guards protect bag from wear and abrasion
- Two section design: organizer and laptop compartment
- Fabric lining is durable and soft; fully lined interior treats items gently; light, contrasting colour makes finding contents easy
- RFID blocking pocket with two hidden credit card slip pockets protects personal data from digital pickpockets; also holds a wallet, passport, etc.
- Padded tablet slip pocket protects most tablets or e-readers in or out of their cases
- Elastic bloused pocket for organising a laptop power brick and cables
- Three elastic slip pockets with leather tabs ideal for organising smaller items like cords and USB drives
- Three slip pockets to store additional business peripherals
- Two elastic pen loops on organizer lid accommodate writing implements of various sizes
- Laptop compartment with integrated padded laptop sleeve protects most 15.6" computers
- Removable adjustable shoulder strap with shoulder pad included
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Tumi
Alpha Bravo Albany Slim Commuter Brief
1033061041
Regular price £385.00Info
From our Bravo collection of modern business and travel bags comes this slim and organised commuter brief. It offers a dedicated laptop compartment and another compartment for accessories and files, plus it expands for additional capacity. Features an iPad pocket and numerous interior and exterior pockets. Top carry handles and a removable, adjustable shoulder strap.
Attributes
INTERIOR FEATURES
- iPad pocket
- 3 open pockets
- 1 zip pocket
- 2 card pockets
- Pen loop
- TUMI Tracer®
- Key leash
EXTERIOR FEATURES
- 14" laptop compartment
- Zip entry to main compartment
- Zipper expansion
- Add-a-Bag sleeve
- Webbing top carry handles with leather accent
- Large front U-zip pocket
- 2 half front U-zip pockets (one with protective lining)
- Back zip pocket
- Front quick access pocket with magnetic strap
Spec
DIMENSIONS H: 28cm x W: 37cm x D: 12.75cm
Expanded Depth : 18cm
Shoulder Strap: 132.08cm
Handle Drop: 11.43cm
WEIGHT: 1.69kg
PRIMARY MATERIAL: Ballistic Nylon
LAPTOP DIMENSIONS H: 26cm x W: 35cm x D: 2.5cm
Fits up to 14"
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Briggs & Riley
Verb Relay Convertible Brief- Backpack
VB202-4
Regular price £199.00Info
Versatility is at its best with the Relay Convertible Brief. Carry all your business essentials and digital devices in either professional brief mode, or unzip the back panel to reveal backpack straps for a more casual, comfortable look.
Spec
Internal features
- Fits letter-sized folders and files with two moulded lightweight file dividers for organisation
- Lockable laptop compartment with thick padding for ultimate protection
- Mesh ID window conceals personal information
- Padded compartments for high-tech gadgets like smartphones, power adapters, mp3 players and hard drives. Plus slip business card pockets
- Padded fleece-lined slip pocket for iPad® or tablet
External features
- Durable, soft-touch neoprene double handles provide a comfortable grip
- Ergonomic, lockable zipper pulls
- Lightweight nylon twill fabric resists moisture, wear, dirt and abrasion
- SpeedThru™ pocket on back panel for quick storage of items at security checkpoints
- Brief easily converts to a backpack by pulling out padded straps from back panel and clipping them into bottom d-rings
- YKK® RC zipper hardware for smooth self-repairing zipper action
- Aerated mesh back padding allows air to circulate against the body; keeping your back cool
- L-zip front pocket with fleece-lined interior offers easy access to a mobile device
- Slip-through back strap allows bag to slide over any Briggs & Riley Outsider® handle for fast, convenient travel
- Thickly padded back panel provides comfort and lumbar support
- Zippered side water bottle pocket
Attributes
40.6 x 29.2 x 16.0 cm
15.6" Laptop Size
Lightweight nylon twill
1.3 kg
Simple as that® lifetime warranty
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Knomo
Mayfair Hanover Slim Briefcase
119-101-BLK
Regular price £149.00Info
A neat, slim and super-lightweight briefcase with comfortable carry handles and detachable, adjustable shoulder strap. A must-have accessory when you need your laptop and a few essential items.
Spec
-Crafted from premium nylon with full-grain leather details
-Zipped, padded main compartment, to fit a 14”/15" laptop inside
-Padded 10” tablet section inside
-Signature KNOMO front pockets
-Left-side front pocket contains RFID signal blocker lining
-Front external organisation pocket containing:
-Large zipped pocket
-2 slip pockets for smartphone/portable battery
-2X card slots
-2X pen loops
-Full grain leather handles
-Detachable, adjustable shoulder strap
-MYKNOMO ID tag with unique ‘If Lost’ ID number stitched inside positioned centrally to help reunite you with your KNOMO
Attributes
|
14" DIMENSIONS: H26 x W36 x D4 cm |
15" DIMENSIONS: H29 x W41 x D9 cm |
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
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Tracking
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For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
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RETURNS POLICY
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RETURNS POLICY
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Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
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Returns can be made by the following methods
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Returns can be made by the following methods
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To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
