131 products
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Sale
Quick view
Tumi
19 Degree Aluminium International Carry-On
36860MD2
Regular price £855.00Info
The farther you go, the more stamps on your passport, the better your story. Your 19 Degree luggage is part of that story. Exceptionally striking up close or from a distance, this super durable carry-on boasts a modern silhouette with fluid looking, strategically contoured angles. Ideally designed for short, overnight trips and travel within Europe and other international destinations. Note that hanger shown is not included with this item; it may be purchased separately (#0052). As with all metals, wear and tear, including nicks, dings and slight denting, is to be anticipated and carried with pride for a journey well-traveled. To further add to the unique characteristics of your travel case, we’ve packed a variety of vintage-inspired decorative stickers inside your case.
Spec
Carry-On size and weight allowances vary by airlines. If the bag is overstuffed, it may not be accepted by the airlines.
INTERIOR FEATURES
- Vintage-inspired destination stickers included
- 2 mesh zip pockets
- Tie-down straps on both front and back compartments
- 1 card pocket
- Frame system opening
- 2 TSA integrated combination locks with push button to open
- 3-stage telescoping handle system with push button
- Retractable top and side carry handles
- 4 dual-spinning wheels
- Hanger bracket
- Protective bumpers
Attributes
DIMENSIONS
H: 56cm
W: 35.5cm
D: 23cm
H: 56cm
W: 35.5cm
D: 23cm
CAPACITY : 32L
PRIMARY MATERIAL : Aluminum
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Ted Baker
Albany 4 Wheel Cabin Trolley Black
TBW5003-001
Regular price £235.00 Sale price £188.00 Save £47.00Info
Designed and developed in the UK, Ted Baker's range of luggage is infused with the label's steadfast attention to detail and eclectic style. Detailed with rose gold-toned hardware for a signature touch, this cabin suitcase lends both glamour and practicality to your travels; running smoothly on four spinner wheels, this spacious case is fitted with a extra pockets, a TSA padlock and vibrant butterfly-printed lining. (Height 55cm, width 35.5cm, depth 26.5cm)
Spec
- Ted Baker four-wheel cabin suitcase
- Zip closure
- Top and side carry handles, telescopic handle, four spinner wheels, internal zipped mesh pocket, two internal zipped pockets, two internal elasticated pockets, two external zipped pockets, external zipped pocket with internal zipped pocket, comes with TSA padlock
Attributes
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Ted Baker
Albany Small Clipper Holdall Black
TBW5008-001
Regular price £185.00 Sale price £148.00 Save £37.00Info
The Albany holdall from Ted Baker is a high quality, sophisticated bag, which features this season's ‘Butterfly Collective’ print. Versatile in design, the Albany holdall features two top handles and a detachable shoulder strap, so you can wear this impeccable design in which ever way is most comfortable to you.
Spec
- Black small holdall
- ‘Butterfly Collection’ lining print
- Two top handles
- Zip fastening
- Detachable shoulder strap
- Ted Baker-branded
- 100% Polyester Twill
Attributes
H 35 W 48.5 D 25 CM
Capacity 41 Litre
1.6kg
5 Year Warranty
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Tumi
Alpha 3 International Expandable 4 Wheeled Carry-On
117154-1041
Regular price £695.00| DIMENSIONS | 56 x 23 x 35.5 cm |
|---|---|
| WEIGHT | 4.946 kg |
| VOLUME | 35 L |
| MATERIAL | Ballistic Nylon |
Ideal for everything from weekend getaways to international travel, this compact carry-on is equipped with a built-in USB port to keep you connected on the go. Zipper expansion allows for up to 2” (5cm) of additional space in the main compartment, and a built-in garment sleeve accommodates one suit. Power bank sold separately.
Part of our Alpha 3 Collection, iconic business and travel pieces that bring together innovative design, superior performance, and best in class functionality. Made from TUMI's patented, ultra-durable FXT® ballistic nylon (materials for some items may vary).
INTERIOR FEATURES
- Zip garment compartment (fits 1 suit)
- Hanger bracket
- Large mesh zip pocket
- Mesh zip pocket with removable USB cable
- 3 zip pockets
- Compression straps
EXTERIOR FEATURES
- Split case zip entry to main compartment with security zipper
- Large front U-zip pocket with security zipper
- Front U-zip pocket
- Front straight-zip pocket
- Zipper to zipper expansion (up to 2” or 5 cm)
- Retractable top and side grab handles
- Bottom grab handle
- 3-stage telescoping handle
- 4 dual spinner wheels
- Molded impact-resistant side panels
- Protective bumper rails
- Built-in USB port
- Built-in TSA combination lock
- TUMI Tracer®
SKU: 117154-1041
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Tumi
Alpha Bravo Kelley Sling
109702-1596
Regular price £245.00| DIMENSIONS | x x 15 cm |
|---|---|
| MATERIAL | Ballistic Nylon |
Durable yet refined, this casual sling is a perfect choice for world travel and everyday adventures. Get to the main compartment through the side or the top, and stash your phone and other essentials in the handy hidden-snap back pocket.
INTERIOR FEATURES
- Zip pocket
- Key leash
- TUMI Tracer®
EXTERIOR FEATURES
- Zip entry to main compartment
- Front zip pocket
- Top zip pocket with protective lining
- Bottom zip pocket
- Quick-access back pocket with hidden magnetic snap
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Tumi
Alpha Bravo Nellis Backpack
1032911041
Regular price £375.00Info
A versatile, modern backpack that works perfectly for business, school, commuting and travel. Its tall main compartment has a separate compartment for papers or files. Features numerous organizer pockets and dedicated space for your laptop and tablet; backpack straps have D-rings for attachments.
Attributes
INTERIOR FEATURES
- 15" Laptop compartment
- iPad pocket
- 3 open pockets (one with protective lining)
- 2 card pockets
- Zip pocket
- TUMI Tracer®
- Pen loop
- Key leash
EXTERIOR FEATURES
- Zip entry to main compartment
- Front U-zip pocket
- Front straight zip pocket
- 2 side zip pockets (one with waterproof lining)
- Quick access back pocket with hidden magnetic snap
- Webbing top carry handles with leather accent
- Add-a-Bag sleeve
Spec
DIMENSIONS H: 40.5 cm W: 35.5 cm D: 16.5 cm
Shoulder Strap: 88.9cm
Handle Drop: 5.08cm
WEIGHT: 1.42kg
PRIMARY MATERIAL: Ballistic Nylon
LAPTOP DIMENSIONS H: 38cm x W: 25.5cm x D: 3.75cm
Fits up to 15"
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Tumi
Alpha Bravo Sheppard Deluxe Brief Pack®
1032931041
Regular price £455.00Info
This impressive backpack has a bevy of interior and exterior organisational pockets as well as dedicated space for a laptop, iPad and other digital essentials. Exterior pockets include a waterproof pocket for a water bottle or umbrella. Made from an exceptionally durable fabric with a top carry handle, comfortable and adjustable backpack strap and easy zip access to main compartment.
Attributes
INTERIOR FEATURES
- 15" laptop compartment
- iPad pocket
- 2 zip pockets
- 3 open pockets
- 2 card pockets
- TUMI Tracer®
- Key leash
- Pen loop
EXTERIOR FEATURES
- Zip entry to main compartment
- Webbing top carry handle with leather accent
- Add-a-bag sleeve
- 2 front straight zipper pockets
- Front U-zip pocket
- 2 side zip pockets (one with waterproof lining and air vent)
- Back slip pocket with hidden magnetic snap
Spec
DIMENSIONS H: 43cm x W: 35.5cm x D: 20.5cm
Shoulder Strap: 88.9 cm
Handle Drop: 2.54 cm
WEIGHT: 1.7 kg
PRIMARY MATERIAL: Ballistic Nylon
LAPTOP DIMENSIONS H: 40.5cm x W: 26.5cm x D: 3.75cm
Fits up to 15"
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
American Tourister
Alumo Spinner (4 wheels) 55cm
22763-1751
Regular price £345.00 Sale price £276.00 Save £69.00American Tourister proudly presents its first aluminium collection, the must-have travel item for those who want to travel in style. Our Alumo suitcase provides a fully featured interior with smart organisation, smooth travel comfort with soft touch top and side handles and a 2-point locking system with 3-digit TSA function for extra security. The range is available in 3 sophisticated and stylish colours. Let your suitcase give you that ultimate contemporary travel style you’re looking for and much more!
| Warranty | Limited 3 year global warranty |
|---|---|
| Model | Spinner (4 wheels) |
| Material | 100% High-end anodized aluminium |
| Dimensions | 55 x 39 x 23 cm (including handles, wheels, bottom glides, side pockets and other external parts) |
| Volume | 34 L |
| Weight | 4.3 kg |
| SKU | 122763-1751 |
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Briggs & Riley
Baseline Cabin Spinner
U116SP-4
Regular price £365.00| DIMENSIONS | 39.5 x 39.5 x 25.5 cm ( dimensions with wheels and handle.) |
|---|---|
| WEIGHT | 3.4 kg |
| VOLUME | 28.8 litres |
| MATERIAL | 2520D ballistic nylon |
Simple as that® lifetime warranty
Case dimensions : 33 x 39.5 x 23 cm
The versatility of a Rolling Cabin Bag and the effortless 360° navigation of four double swivel wheels, all rolled into one. Perfect for carrying on board and laying flat under your seat or in the overhead compartment.
Spec
Interior features
- Front gusseted organiser compartment with a padded pocket for iPad® or tablet and additional room for power adapters/cords, magazines and files
- Roomy, open-mouth main compartment allows bag to be easily packed and organised - open-mouth main compartment allows bag to be easily packed and organised
- Two elastic mesh pockets provide organisation for smaller items like belts and other accessories
- Wide elastic back pocket for socks, undergarments, etc.
- Zippered mesh pocket on lid for additional peripherals
Exterior features
- Aircraft-grade aluminum handle system with 3 stop heights
- Ballistic nylon outer fabric resists wear, water, dirt and abrasion
- Double webbing handles with magnetic leather wrap
- Easily access water bottle zipper pocket
- Four double swivel wheels for effortless 360° navigation
- Gusseted side zipper pocket is perfect for paperbacks
- HideAway™ ID tag conceals personal information
- Large U-shaped opening for hassle-free access to extra items
- Outsider® handle provides flat interior surface for wrinkle-free packing
- SpeedThru™ pocket allows for quick storage of items at security checkpoints
- V-groove handle tubes are stronger and guarantee less jamming
- YKK® RC zipper hardware for smooth zipper action with lockable double zipper pulls
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
Briggs & Riley
Baseline Carry-On Wheeled Garment Bag
U174-4
Regular price £499.00| DIMENSIONS |
38 x 53.5 x 23 cm (dimensions with wheels and handle.) |
|---|---|
| WEIGHT | 4.5kg |
| VOLUME | 42.4 liters |
| MATERIAL | 2520D ballistic nylon |
case dimensions- 35.5 x 53.5 x 20.5 cm
Simple as that® lifetime warranty
This wheeled carry-on garment bag conveniently carries your hanging garments in a protected structured case while still avoiding checked baggage fees. The durable ballistic nylon outer fabric withstands the toughest travel conditions.
Interior features
- Door panel features 2 mesh pockets for undergarments, a zippered shoe pocket and a tie/scarf pocket
- Foam centred garment panels gently blanket clothes to minimise wrinkling
- Main section features a Wally clamp to securely hang 2-3 suits
- Removable zip-in extender panel keeps longer garments neat
- Velcro mesh corner pockets are perfect for belts and odd-shaped items
Exterior features
- Aircraft-grade aluminium telescoping handle system
- Ballistic nylon outer fabric resists wear, moisture, dirt and abrasion.
- Cushioned top carry handle for smooth handling
- Divided gusseted front pocket: (1) a small section with key keeper, a D-ring to hold hanging hooks, and (2) a larger section for packing casual clothes, jackets or shoes
- HideAway™ ID tag conceals personal info
- Integrated bottom fabric handle for easy lifting
- Large u-zip front pocket for hassle-free access to extra items
- Lightweight honeycomb frame provides flexibility, durability and shape retention.
- Low profile wheels and feet fit most overhead compartments
- Outsider® handle provides greater interior capacity and a flat interior surface for packing so clothing arrives wrinkle-free
- Self-repairing YKK zippers for smooth zipper action with lockable double zipper pulls
- SpeedThru™ pocket for storage of items at security checkpoints
- V-groove handle tubes are stronger and guarantee less jamming
Simple as that® lifetime warranty
Estimated Delivery Times
| American Tourister | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
|---|---|
| Brics | products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day - call 0207 713 0677 to check delivery times. |
| Briggs & Riley | products may take up to 4 working days for delivery. Most items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Delsey |
1-2 Working days |
| Eastpak | 1-2 Working days |
| Horizn | 1-2 Working days |
| Jekyll & Hide | 4-5 Working days |
| Knomo |
products may take up to 4 - 5 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Rimowa |
1-2 Working days |
| Samsonite |
1-2 Working days |
| Secrid |
3-5 working days (royal mail) |
| Ted Baker |
1-2 working days |
| Travelpro |
products may take up to 4 working days for delivery. Some items (DPD) Next day- Call 0207 7130677 to check delivery times. |
| Tumi |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
| Victorinox |
products may take up to 7-10 working days for delivery, Most Items are (DPD) Next Day- call 0207 713 0677 to check delivery times. |
More Delivery Info
DPD will automatically try to leave your parcel with your neighbour if you're not in They can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. You will need to let DPD know directly here or via the text/email they send you before delivery. We cannot add directions for the couriers or safe place locations when shipping items. This has to come from the customer.
It is the customers own risk to leave items in a safe place.
You will be given an hours time slot on the day of delivery. You can't change your time slot.
London Luggage deliver to Mainland UK and Northern Ireland as well as Channel Islands & Europe. We use Royal Mail and DPD delivery services.
Delivery to our Mainland UK customers via DPD or any other delivery service is weekdays only, from 9am to 5pm.
* All deliveries are free within England
* Items and packages weighing up to 1 kg are usually sent via Royal Mail 48hour post (recorded delivery), and can take between 1 and 5 days working to reach their destination from leaving our premises.
* Items and packages weighing more than 1 kg are usually sent via DPD delivery service and take between 1 and 4 working days from leaving our premises to reach their destination in the UK. In most cases you will receive your item on the next working day.
* Delivery to UK customers via DPD is between Monday and Friday, from 9am to 5pm.
If you require a price for delivery to Northern Ireland, Channel Islands & Europe please phone 0207 713 0677.
—————————
Address for Delivery
—————————
Please make sure that there will be someone at that address to receive and sign for the delivery, enabling us and our delivery service providers to get the item(s) to you. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
——–
Notes
——–
1. The office is closed at weekends. All products ordered over this period will be processed and sent out within two working days of the order being placed.
2. Under normal circumstances and for packages sent by parcel delivery service (e.g. DPD) our delivery partner will attempt to deliver the goods twice. If after the second attempt delivery cannot be completed the package will be at the delivery partners local branch (usually a calling card with branch details will be left for you by the delivery driver), and the customer will need to contact the branch or visit personally to collect the package. Should it be necessary for our delivery partner to attempt delivery a third or more times an extra charge will apply, and we can only authorise further delivery attempts once the customer has agreed to accept the charge.
3. Should our delivery partner return packages to us as undelivered, and delivery is still required after a charge will apply, and we will only be able to re-deliver the package once the customer has agreed to the charge.
4. In exceptional circumstances customers sometimes request that the package or packages be left for them unsigned for and in a specified location (e.g. garden shed, porch, garage, etc.). Our delivery partners require our authorisation before this can be done, and we can only agree to it on the express understanding that neither we nor our delivery partners can accept any responsibility or liability should the package or packages go missing.
5. Should a package sent via Interlink Express fail to be delivered please report it to us by:
* Tel: +44 (0) 207 713 0677
* Email: info@londonluggage.co.uk
We will do all we can to help but please note that as advised by Interlink Express we must allow a period of three weeks from the expected delivery date (and be advised by DPD that the package is irretrievably lost) before any action such as sending a replacement item(s) or cancelling the order and processing a refund can be made.
6. Should a package be returned to us undelivered due to the delivery service not being able to deliver for reasons outside their control, or the intended recipient informing the delivery service that the package should be returned to sender, we reserve the right to deduct the cost of outgoing and return delivery/postage costs from any refund.
7. In the interests of security and for the protection of genuine customers as well as ourselves we reserve the right to deliver goods ordered to the card holder’s billing address even if an alternative address for delivery has been given.
8. Change of Delivery Address after Dispatch of Goods: Should it be necessary to change the address for delivery of packages dispatched via Business Post after the package has left our premises (e.g. to re-direct delivery to a work- place or any other address) an extra charge will be incurred. Please contact us as quickly as you can by email to: info@LondonLuggage.co.uk, or by phone on +44 (0)20 77130677 if a change of delivery address after dispatch is required. We will advise you of the charge and can only instruct the delivery service to amend the delivery address once you have given your approval of the charge. The re-direct facility is available only with our express package delivery service providers and not with Royal Mail.
————
Tracking
————
For orders sent via DPD delivery service, please contact us for the item to be tracked, if you are not satisfied with our response we will provide you with a reference no. to where you can track the package at https://www.dpd.co.uk/content/how-can-we-help/index.jsp. Should you need further information on how to contact DPD for direct assistance, details can be found via their website at https://www.dpd.co.uk/content/how-can-we-help/index.jsp.
For further assistance with package delivery you can call us on +44 (0) 207 713 0677 (lines open up to 6pm weekdays) or email us at info@londonluggage.co.uk.
Once goods ordered have left our premises delivery becomes the responsibility of the carrier/parcel delivery company or postal service used. LondonLuggage.co.uk cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to us so that items ordered are delivered as quickly as possible.
————————
RETURNS POLICY
————————
RETURNS POLICY
————————
Goods must be returned / exchanged within 14 days (from receipt of goods) in their original condition and unused after this we reserve the right to accept a refund or exchange. The goods are your responsibility until we receive them here so please use recorded post or drop them back into one of our London stores. We will issue a full refund to the credit or debit card/PayPal account within 7 days after we receive the goods back. Please allow up to 5 working days for the refund to appear in your account.
If the item(s) have already been dispatched you will be liable to pay the postage to send it back to us.
————————————–
Returns can be made by the following methods
————————————–
Returns can be made by the following methods
————————————–
To Store
Please take your returns together with your online returns form to either of our stores. Please see addresses below.
London Luggage Co
290 Pentonville Road
London
N1 9NR
By Courier
Please call our customer care line on +44 207 713 0677 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £15 Fee that we normally deduct from your refund.
DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).
Your own method of delivery to store
You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.
Damaged/Faulty Items
If the items purchased arrive damaged or if an item needs to be returned due to a fault of any kind CONTACT US IMMEDIATELY by email or telephone so that we can arrange a DPD collection with no fee. Please note: this refers to returns of damaged and faulty goods only.
PLEASE NOTE: When returning items from Europe, NI & Channel Islands, you may be liable to pay Customs & Excise Duty as well as Import VAT. London Luggage will not pay any of these costs to return unwanted luggage, these are the customers liability.
Are you a non-EU resident enjoying holiday shopping in the UK?
You can claim back the tax on your purchases!
ONLY AVAILABLE FOR IN-STORE COLLECTION, OR IN-STORE PURCHASES
Here’s how:
ONLINE ORDER(S):
- Call us on 02077130677 or email us info@londonluggage.co.uk to arrange an in-store collection of your online order.
- When you collect your order, you’ll be given a Planet Tax Free claim form to be filled in by you and signed by one of our staff members at London Luggage.
- Your completed form will be stamped by Customs when you leave the country of purchase (or the European Union). You will also have to produce the items you purchased, the accompanying receipts, your flight ticket and your passport.
- Retain your Customs-validated form to claim your refund from Premier Tax Free.
INSTORE PURCHASE(S):
- Let one of our members of team know that you’re a guest in the EU and given that you have a valid photo ID to validate you are a non-EU resident, they will provide you with the necessary receipts and a Planet Tax Free claim form. Complete the form in-store for validation by a member of our team.
- See points 3 and 4 above for the other steps you’ll need to take.
For more information on Tax Free shopping, please visit
