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Privacy Policy

At London Luggage we respect the privacy of our users and follow a strict privacy policy. This Privacy Policy is applicable to any personal information which we may receive via the web site located at We require personal information such as your name and address, credit/debit card details and an e-mail address for us to proceed with your order, to notify you of your order status and dispatch your goods as soon as possible.

London Luggage will never disclose, sell, rent or trade your personal information to anyone, nor will we add customer details or e-mail addresses to any databases for marketing purposes i.e. mailing lists or send marketing e-mails to any customer’s personal email address.

Protection of London Luggage customer information

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts (scrambles) all information input before you send it to us so that they cannot be on the way to us.

How does London Luggage use cookies?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information and are used to identify returning customers We do not use cookies to collect personal information.We are committed to user privacy protection and will keep everything secure as stated in the Data Protection Act, 1998.

If you have other questions or concerns about this privacy policy, please send us an e-mail at